Privacy Policy

Welcome to our privacy policy. LHC (“We”) manages the activities of WPA and SPA. We understand your privacy is important and value our relationship with you. We are committed to protecting the confidentiality of your personal information. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy notice.

This notice explains how we collects, uses and shares your personal data. This notice applies to personal data that we use in relation to our websites at lhc.gov.uk, scottishprocurement.scot and welshprocurement.cymru (each a “Site”).

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. This policy is effective from 25th May, 2018.

What we collect

We may collect the following information:

  • • name and job title
  • • contact information including email address
  • • demographic information such as postcode, preferences and interests
  • • other information relevant to customer surveys and/or events

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • • Internal record keeping.
  • • We may use the information to improve our products and services.
  • • We may periodically send promotional emails about new frameworks, events, or other information which we think you may find interesting using the email address which you have provided.
  • • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy notice. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us. Details on contact page
  • • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under GDPR. If you would like a copy of the information held on you please contact us.

How will we use the information about you?

We use your personal data only as described in this Notice and only when we have a lawful basis to do so. We do not sell your personal data or share it with anyone except as described in this notice.

Personal data we collect

This includes personal data you may provide when you:

  • • register for an account on the Site, such as a username or password;
  • • complete forms on the Site or use interactive features of our Site (such as requesting a consultation), including your‎ name, postal address, email address, and telephone number;
  • • contact us to report a problem with our site

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Information from Social Networking Sites

Our Site includes interfaces that allow you to connect with social networking sites (each a “SNS”). If you connect to a SNS through our Site you authorise us to access, use and store the information that you agreed the SNS could provide to us based on your settings on that SNS.

We will access, use and store that information in accordance with this Notice. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS.

Information We Get from Others

We may also get information about you from other sources; for example, we retain service providers to identify the organisation associated with the IP from which you visit our site, and we may add this to the other information we get from our Site.